Exchange and Return Policy

Returns are excepted on a case to case bases. Exchanges are excepted within 7 days of delivery. All sale items are final sale.  To start return or exchange process email us at info@palomasol.com

 

Shipping Info

Orders are shipped within 7 days (with the exception of pre-order pieces and custom orders) and take 3-5 days to be delivered. Please contact us for expedited delivery at info@palomasol.com.

 

Care Instructions

Tips and Tricks to keep your jewelry looking brand new!

  1. Avoid harsh chemicals, such as cleaning products, hairspray, perfume, etc. 

  2. Ideally keep your piece in the plastic bag provided while not wearing to avoid excess humidity

  3. For extra care periodically use a soft cleaning cloth such as this one HERE

  4. If your piece needs more love than the polishing cloth you can use warm water and a soft toothbrush to remove excess oils and dirt transferred from your skin.